We’re Moving Factories to Serve You Better


We’re currently transitioning to new production partners as part of a planned operational upgrade.
This is a temporary slowdown designed to deliver long-term improvements in quality, reliability, and consistency. We’re sharing clear timelines below so you can decide whether to order now with full awareness.

What This Means for Your Order

During this transition, all orders are affected except those clearly marked “Ships in 48 Hours.”
If an item is not marked “Ships in 48 Hours,” it will follow the factory transition timeline outlined below.

Dispatch Timelines

Orders Not Marked “Ships in 48 Hours”

  • Orders placed after February 6 will dispatch from mid-March
  • Delivery is expected by the end of March
These items will be produced after our factory resumes operations on February 24.
Please only place an order if this timeline works for you.

Items Marked “Ships in 48 Hours”

  • These items are in stock
  • They ship under normal timelines
  • They are not affected by the factory transition
Items eligible for faster dispatch are clearly labeled on product pages and collections.
Please be aware “Ships in 48 Hours” refers to dispatch time only. Delivery times vary by destination and shipping method.

Why We’re Doing This

We’re upgrading our production partners to improve:
  • Quality control
  • Production consistency
  • Long-term reliability
This transition allows us to raise standards rather than rush production. The slowdown is temporary, but the improvements are permanent.

Order With Clarity

We believe transparency matters.
That’s why this information is displayed across:
  • Product pages
  • Site banners and notices
  • Cart and checkout
  • Email updates
If you’re comfortable with end-of-March delivery, you can order with confidence.

If you need something sooner, look specifically for items marked “Ships in 48 Hours.”

Timeline at a Glance

  • Feb 6: Factory transition begins. Production and delivery timelines change for all orders unless marked “Ships in 48 Hours.”
  • Feb 24: Production resumes with our new manufacturing partners.
  • Mid-March: Orders affected by the transition begin dispatching.
  • End of March: Orders delivered.

If you have any questions or need clarification before ordering, our support team is here to help at [email protected].